Frequently Asked Questions
Everything you need to know about shopping with USFripe.
Where do you ship from and what are the delivery times?
All orders are processed and shipped from our warehouse within 48 hours. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do you ensure the quality of your vintage clothing?
At USFripe, every item undergoes a rigorous professional inspection and cleaning process. We grade our items based on condition and clearly list any minor signs of wear in the product description so you know exactly what to expect.
What is your return policy?
We offer a 14-day return window for all items. Products must be returned in their original condition with all USFripe tags still attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How can I track my order?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Our checkout process is fully encrypted and secure to ensure your data is protected.
How do I determine my size for vintage items?
Vintage sizing often differs from modern standards. We provide specific measurements (chest, length, sleeve) for every product. We recommend comparing these measurements to a similar item you already own for the best fit.